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EssayPro
- Updated: October 18, 2024
- Based on 7 reviews
- Author: Will Martins
Cons
- Ugly website's design
- Slow and robotic support team
- Awful paper quality
- Unprofessional writers
- Negative reputation online
Owned by | Not Given |
Years in operation | 13 |
Minimal price per page | $20.00 |
Deadline | 3 hours |
Revision policy | Yes |
Refund policy | Yes |
Our Top Rated Essay Services
MyAssignmentHelp review: general info
MyAssignmentHelp has been in the industry since 2007, yet it battles to break free from the perception of being unreliable and untrustworthy. The company's website feels antiquated and messy despite its long history, failing to reflect the level of professionalism one would anticipate from a self-proclaimed industry leader. The MyAssignmentHelp service is available to students in various English-speaking countries and claims to be the universal answer to all academic demands. However, there are plenty of warning signs that potential users should know about.
So, here is one of the most fun aspects of my MyAssignmentHelp review. The company alleges that it has over 5200 experts on board, but these figures are highly questionable. To understand this, Airbnb has approximately 6000 employees, whereas Netflix has more than 11,000. Such exorbitant figures make it tricky to accept that MyAssignmentHelp could maintain quality control over such a large network of writers. It appears to be more of a marketing strategy than an accurate portrayal of their workforce.
A significant issue related to MyAssignmentHelp is the tendency to distort its services. It boasts many choices, yet the quality and execution typically don't meet expectations. Several users have grumbled about receiving inadequately written, generic papers that hardly follow the provided instructions. In addition, the absence of clarity in their MyAssignmentHelp charges and service specifics complicates the ability of students to make informed choices before submitting an order. This degree of secrecy is unacceptable for a business with more than a decade in the market.
Let’s continue this MyAssignmentHelp review! The company attempts to position itself as a leading academic service provider, but its suspicious practices and inconsistent service quality paint a different picture. If you desire a dependable and trustworthy writing service, it might be wise to consider other options before risking your time and money on this platform. So, is MyAssignmentHelp legit? You tell me.
User experience
My time with MyAssignmentHelp was extremely aggravating. The user experience on the site is troublesome, and uncovering information like pricing or service particulars feels like a scavenger hunt. Here are some of the most notable issues I encountered:
- Complex Navigation: The website's design is disorganized, complicating locating important data such as service options and pricing information. One could almost believe that the website is intended to perplex users and push them to order without fully appreciating their situation.
- Unhelpful Customer Support: The MyAssignmentHelp support agents are more interested in selling services than truly helping customers. I needed to keep asking for clarification on elementary questions, but the replies were still unclear and useless. It felt like an uphill battle just to get a straightforward response.
- Slow Response Times: You begin the waiting phase when you submit a MyAssignmentHelp order. I needed to wait almost an hour just for a writer's confirmation and even longer to track the order status. This falls far below expectations for a company that identifies itself as offering quick and efficient service.
- Misleading Order Form: The order form is quite basic and offers no genuine customization options. Since it is impossible to stipulate detailed requirements, you wind up needing email communication to clarify points, which can be time-consuming and frustrating.Unreliable Communication: From beginning to end, I felt as if I was kept in the dark. The company does not provide live chat or telephone support, leaving you with email communications that often take hours to respond to.
All in all, the user experience at MyAssignmentHelp is far from satisfactory. It seems like the organization has put in little effort to streamline and clarify the process for users. If you desire convenience, this is not the right service for you. Guys, your website looks odd, just like your marketing efforts. Why not take a page out of the playbook of top academic companies and offer something that works?
What’s the point of all these gimmicks with thousands of “top writers” and your supposed fame in certain media? You’re losing the essence of academic support by trying too hard to look appealing. Peacocks spread their tails to attract attention, but at the end of the day, they’re just birds, no different from chickens.
I’d advise the management to pay close attention to each point I’ve mentioned. However, I’m a realist and understand that no one will do that. Unlike honest academic companies, this brand will keep trying to sell you mediocre services to the bitter end. It’s like trying to milk a cow so emaciated that its ribs are showing through its skin. I’m extremely disappointed with the company, but I’ll explain all the details to you because you deserve to know the truth.
MyAssignmentHelp reviews: paper quality
The quality of the paper I got from MyAssignmentHelp was a total letdown. I ordered a 2,250-word Mental Health Case Study Analysis at a Master's level, hoping for a well-researched and professionally written piece. Instead, I was given a poorly structured MyAssignmentHelp paper that only touched the surface of the theme. The writer seemed to lack knowledge about the topic and included information irrelevant to the case study I shared. Besides, the MyAssignmentHelp analysis lacked the in-depth, critical thinking and academic rigor that one would anticipate from a graduate-level paper.
Here is another unpleasant part of my MyAssignmentHelp review. A major issue was the writer's failure to comply with basic formatting guidelines. The paper was expected to be in APA format, but the title page, headings, and references were formatted improperly. This is an essential requirement in any academic paper, and the fact that they missed the mark reveals much about the caliber of their self-proclaimed experts. Also, approximately 15% of the MyAssignmentHelp content was absent, failing to meet the word count I had paid for. It gave the impression that the writer had just pieced together unrelated paragraphs without coherent organization or logical sequence.
To further complicate matters, the content was generic and filled with fluff, showing a clear sign of insufficient research. The MyAssignmentHelp writer produced sweeping statements and failed to include essential details from the case study, a vital part of the assignment. I noticed a few instances of plagiarism, which is unacceptable for a service that charges such high prices. They insisted on providing free MyAssignmentHelp revisions, but when I made a request, it took more than 48 hours to get a revised version that was still not up to my standards.
The paper quality was terrible, and I advise against MyAssignmentHelp for those seeking reliable academic help. I feel like I could hand my instructions to someone who’s never spent a day in academia and still get a better result. Why is the company so bad at quality control? Maybe it’s because the management simply doesn’t care. As long as the numbers in their reports look good, they’ll keep blinding to all the issues.
Pricing structure
The pricing structure at MyAssignmentHelp is as perplexing and vague as their service quality. Because the company fails to present a clear pricing table on its site, you are left unsure about how much your paper will cost. Following several test orders, I realized that their rates begin at approximately $20 per page for a fundamental undergraduate essay with a deadline of 14 days. Still, this is merely a base amount, and the costs can increase significantly based on the difficulty of the assignment and the time constraints involved.
For example, I discovered that the cost of a MyAssignmentHelp Master's level paper could vary from $35 to $70 per page, which is outrageously high given the subpar quality of the work they offer. If you want an urgent order completed within 6-8 hours, you can expect to pay a high price, often around $90 per page. This is an offensive amount for a service that can't promise good formatting or plagiarism-free writing. What's more troubling is that the price varies minimally based on an academic level, implying that a high school student might be charged the same rate as a PhD holder.
Here is another part of this MyAssignmentHelp review. To make matters worse, MyAssignmentHelp does not provide any discounts or loyalty programs. There is no welcome discount for new customers, and we do not offer any seasonal promotions or bulk order discounts. Even during my contact with customer support about potential discounts, I received unclear responses that did not lead to any real offers. In addition to their standard services, the MyAssignmentHelp company charges $18 for a plagiarism report and $12 for a personal supervisor, which are just extra add-ons that do not enhance the whole experience.
MyAssignmentHelp review: discounts
MyAssignmentHelp does not consistently deliver on discounts. Although they have been in the academic writing industry long, they do not offer first-time clients discounts or promotional deals. Most respected writing services provide a slight discount for first-time users to encourage their use, but this doesn't seem to be a priority for MyAssignmentHelp. This deficiency of generosity is discouraging and indicates an indifference to the financial pressures that students often endure.
Although the MyAssignmentHelp company claims to provide occasional discounts, these are so infrequent and haphazard that they may as well not be offered at all. I contacted the support team to find out about any ongoing promotions or discount codes, and the answer I received was vague and unhelpful. The MyAssignmentHelp agent merely shared that discounts are given "occasionally" and did not specify when or how these might appear. This degree of uncertainty is irritating, particularly when you're looking to reduce costs on a service that is already pricey.
Do you need more honest MyAssignmentHelp reviews? Here you go! A concerning aspect is excluding a discount field in the order form. Even if you were to locate a discount code online, which is extremely difficult, it's impossible to use it during the checkout process. This gives the impression that any reference to discounts is only a marketing tactic and that no genuine goal exists to provide them to clients. The absence of MyAssignmentHelp transparency and consideration for customers raises a serious concern.
In general, MyAssignmentHelp's lack of discounts is a significant shortcoming that needs improvement. Unable promotions and financial incentives are unacceptable for a service that imposes such high fees. Look elsewhere if you seek a company that prioritizes its customers by providing reasonable discounts and deals, as MyAssignmentHelp is not the right place for you.
Checkout Process
The checkout process through MyAssignmentHelp is one of the most aggravating and convoluted experiences I've had with an academic writing service. First, the website does not have a proper order form on its main page, a fundamental feature expected from any professional service. Rather, you must either sign up or select a plain 'Place an Order' button without insight into what comes next. For new people, the absence of clear guidance can be really off-putting and confusing.
I bet you need more detailed MyAssignmentHelp reviews like this one! Once you discover the order form, you'll see it is far from thorough. The MyAssignmentHelp form only seeks the essential information, including the number of pages, deadline, and subject, with no specific options for elaborating on your academic needs. You must turn to email or chat correspondence to supply any extra instructions or demands, which makes the entire process more time-consuming than necessary and more susceptible to miscommunication. There is no option to preview your order or see an estimated price before you go ahead, which is a major annoyance.
The most difficult aspect is the delay. Once you have completed the basic order form, you are left impatiently waiting for what seems like forever before a writer shows interest in your project. The MyAssignmentHelp company operates a bidding system, and it took around an hour before the first writer replied to my order. It is unthinkable, particularly when contrasted with other platforms that provide writers with nearly immediate allocation. Even if a writer approves your MyAssignmentHelp order, you still need to wait for the final confirmation and payment details, which can take 30 minutes or longer.
In general, the checkout experience at MyAssignmentHelp is a messy, extended, and ineffective task that hardly satisfies expectations. Despite claiming to lead the academic writing industry, MyAssignmentHelp still has much to do to enhance its user experience and make the process easier and more accessible for its customers.
MyAssignmentHelp reviews: web reputation
Customer reviews of MyAssignmentHelp illustrate an alarming picture of the service's quality and dependability. The company's website illustrates a handful of selected testimonials, but examining third-party review platforms exposes a different situation. Here's what I found when scouring the internet for genuine MyAssignmentHelp feedback:
- Questionable Review Practices: Many users have indicated that the company habitually takes down unfavorable reviews on websites such as Sitejabber and Trustpilot. I saw that older accounts with thousands of reviews suddenly vanished, only to be replaced by new ones with only a few positive comments. This kind of behavior from MyAssignmentHelp shows that they are more focused on managing their reputation than on enhancing their services.
- Frequent Complaints About Quality: The paper quality was mostly criticized by the reviews I found. Customers reported dissatisfaction with the writing quality, inadequate research, and assignments that did not adhere to the given instructions. According to a student, the essay was structured so weakly that it appeared to have been written by a middle schooler rather than a genuine expert.
- Issues With Plagiarism: One theme that frequently surfaces in client reviews is the issue of plagiarism. Multiple users stated that their papers were found to include major sections that were not original, which left them at risk for academic sanctions. This is especially worrying for a service that charges high rates and presents itself as a top-notch academic help provider.
- Unresponsive Support: Numerous MyAssignmentHelp customers were dissatisfied with the company's customer support. It is not unusual to read reviews highlighting the prolonged wait times for response and an overall deficiency in helpfulness from customer support agents. A few users reported that their requests for revisions were outright neglected, which left them with unsatisfactory work and no options for remedy.
Overall, the customer reviews showcase a significant rift between the service MyAssignmentHelp claims to provide and what it delivers. The seemingly endless number of negative reviews and the company's efforts to conceal them are serious concerns for anyone considering this service. So, all these mixed MyAssignmentHelp reviews are real!
Support and guarantees
The reliability of customer support at MyAssignmentHelp is just as bad as their service quality. The sole method of communication with them is using email or their online chat system, which is notoriously sluggish and insufficient. Unlike most credible writing services, MyAssignmentHelp does not include live chat or phone support, leaving customers without any options for immediate communication to handle their queries or urgent needs. The absence of accessible MyAssignmentHelp help is a significant issue, particularly when you need urgent support for a timely academic project.
As I reached out to MyAssignmentHelp support to obtain some clarity on my order, I found myself waiting for over 24 hours to receive a generic response that didn't answer my questions effectively. The agent prioritized pushing for the order confirmation over addressing my issues. This unprofessional behavior highlights that the support team is inadequately trained and may be outsourced, which is unacceptable for a service claiming to be of a high caliber.
Regarding assurances, MyAssignmentHelp's policies are unclear and open to varied interpretations. Whilst free revisions are available, the process is both confusing and unproductive. I requested a MyAssignmentHelp revision for my paper because of numerous factual errors and layout problems, but they took more than 48 hours to respond. When they at last issued a revision, it still didn't satisfy my requirements, and the support agent refused to escalate the matter or provide a refund. The loopholes in the company's money-back guarantee make it nearly unfeasible to get your cash refunded, even if the service utterly fails to fulfill your expectations.
MyAssignmentHelp review: loyalty program
The loyalty program at MyAssignmentHelp is nearly non-existent, which is striking given their 15-plus years in business. Even most academic writing services, whose reputations are unreliable, provide loyalty rewards to foster repeat business. Unfortunately, MyAssignmentHelp doesn't seem to recognize the significance of this facet, making users feel disregarded and unimportant.
Unlike other writing services that feature discounts, credits, or tiered membership benefits for returning clients, MyAssignmentHelp lacks these incentives. There is no build-up of discounts for loyal customers, no points system, and no benefits like free revisions or priority support for those who often use the service. This absence of a well-organized MyAssignmentHelp loyalty program badly affects the company's relationships with customers and also suggests a shortcoming in long-term planning.
It seems as if the company fails to expect or wish for repeat business. This might not be surprising given the many complaints about subpar quality, missed deadlines, and customer service. It looks like they're more concerned with earning as much money as possible from temporary MyAssignmentHelp clients instead of establishing a dependable customer base of repeat buyers. This short-sighted strategy for customer retention is puzzling, particularly when compared to other companies that make a point of rewarding dedicated customers.
Actually, a significant number of students who have employed the service multiple times indicate that they feel taken advantage of. With no loyalty rewards or programs, there's no valid reason for them to keep using MyAssignmentHelp, particularly with so many other services that provide better incentives. Even after I asked about possible discounts for returning customers, the feedback received from support was unclear and indifferent, suggesting that the company had no intention of creating a valuable loyalty program.
The disregard shown by MyAssignmentHelp for customer loyalty represents a major issue in their business strategy. Regular users are given no respect or incentives to keep using their services, which exacerbates the stress of dealing with a company that already struggles with quality and customer service issues. If you are pursuing a writing service that recognizes your repeat business, MyAssignmentHelp is not the right place.
FAQs
What is myassignmenthelp.com rating? | You can find high ratings only on their official website. I failed to read Reddit comments, but I visited Sitajabber and discovered many negative reviews and the rating 2.5 out of 5. |
Is myassignmenthelp.com reliable? | Probably, not. The provided essay was terrible, and free revisions wouldn't improve its quality. I was really upset, fortunately, my bank agreed to reverse the money transaction. |
Is myassignmenthelp.com scam? | It seems so. Having read a delivered paper, I had a feeling that it has been processed through an automatic paraphrasing tool. The writing was awful, with a mix of old words and awkward sentences. |
Is myassignmenthelp.com legit? | They do their best to make the impression of a legitimate service and even provide unlimited free revisions with 31 days! However, you won't get a full refund if you're not satisfied with the paper. |
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Comments (7)
kathymw914 says:
at 2021-01-15 18:07:00
1.5 out of /5.0
I pay for a 12 page paper they give me an 8 page paper...The time befor this I pay for a 6 page paper they give me a 5 page paper telling me I have to pay extra for the 6th page. I'm starting to think they are a scam cuz the papers they write I've only gotten Mediocre grades on. Not impressed will be telling all my friends my experience cuz they were interested in using this site and was waiting for my experience on it.
Rebekahelltt says:
at 2021-04-13 18:58:00
0.5 out of /5.0
I submitted a editing/ proofreading with a deadline of 12 hours it was sent back the same way with some content changed, there was not professional editing done on this paper, I sent it back for revision than go a message saying I had to wait another 8 hours for revision. I asked could this be revised any sooner I was told that they would try to get the writer to upload as soon as possible but that did not happen it went over the 8 hours. I asked for my money back and was told I could get a credit on my next order. Needless to say I receive a zero on my paper and lost money.
aleemahperry says:
at 2021-04-29 23:37:00
0.7 out of /5.0
Make no sense to allow customers to designate how fast they need their paper if you can't deliver it within that time frame. I was told the order would be ready for sure as there was just some last minute touches and here I am writing this review 40 minutes after my deadline has passed. Still no paper. Opted out for a refund. ANd WOW it will take three days to return to me. Sorry to say, this service is crap. And to think this service came as a recommendation. I will have speak with him about this experience right away
abc123teach says:
at 2021-06-19 23:04:00
1.2 out of /5.0
was supposed to receive at 10:23 pm and didn't receive till after 11:30. Don't understand why it was only 2-3 pages edited from an original paper that was already written, just needed the language changed and new references that I provided. I did receive a 7 page paper written from scratch in less time, so I was confused. I use this service frequently and majority of the time it is great! Today I had to assignments submitted, one I got in good time (7 pages) in under 6 hours, and the 2-3 pages took longer than 6 hours.
savitachonkria says:
at 2022-01-13 15:24:00
1.2 out of /5.0
worst site. unproffessional work
apocalypticsea says:
at 2022-02-13 21:26:00
2.0 out of /5.0
I am disappointed in the lack of grammatical accuracy and correctness, but am pleased that the paper was finished ahead of schedule.
ttlu says:
at 2022-03-02 20:19:00
2.0 out of /5.0
this company does not work with you. I failed my class last semester due to the poor writing of a "professional" and thier refusal to follow the outline request that i sent them from my professor. Each re-do was worse than the previous one. I hate this company and will never use them again